Updated June 16, 2025
One of the key elements of consumer protection is to verify any criminal record history that agents and applicants may have. As such, RECO relies on Criminal Record & Judicial Matters Checks (CRJMCs), also known as a level 2 check, to assess an individual’s suitability for registration, under the Trust in Real Estate Services Act, 2002 (TRESA).
In order to provide the appropriate level of consumer protection, the following individuals are required to provide a current CRJMC in support of their application, business registration, or as requested by the Registrar:
Note: new applicants, or those renewing, will be directed to the CRJMC process through the RECO online application via MyWeb. All others will be provided with instructions on how to proceed.
- New salesperson applicants
- Applicants for broker registration who have pending charges and/or a criminal history
- Registrants applying to renew their registration who have pending charges and/or a criminal history
- Registrants applying to renew their registration that were first registered prior to January 1, 2010* and have not previously provided a CRJMC
- Applicants who are former registrants, if the applicant’s registration has been terminated in excess of 60 days
- Newly appointed officers, directors and individuals holding 10% or more shares of a real estate brokerage
- Newly appointed brokers of record (for all ownership types, including partnership and sole proprietorship) and branch managers
- Any registrant, when deemed necessary by RECO, upon request
How to obtain a CRJMC (effective June 1, 2025)
- Triton is the exclusive provider for CRJMCs required by RECO and we have secured a preferred rate. Individuals should NOT apply directly through Triton Canada’s website as they will incur additional costs that are non-refundable.
- Individuals required to provide a CRJMC as a requirement of their registration or renewal of an existing registration will be directed to the platform through RECO’s MyWeb dashboard as part of the RECO application process.
- If a CRJMC is required as a condition of a registration renewal, individuals can access the online platform starting 60 days before the expiry of their registration. Please ensure that ample time is given to complete the process so as not to jeopardize the ability to trade in real estate.
- The CRJMC results will be provided to the individuals and RECO via email for a seamless process; at this point, the individuals will be able to continue with their application through MyWeb.
For additional information, or to self-assess suitability for registration, read the Registration Policy: Applicant/Registrant Criminal History.
*As part of their next registration renewal process.