Performance Measures

RECO is committed to ensuring public trust and confidence in Ontario’s real estate profession through excellence in regulatory services and through consumer awareness initiatives.

You can also find key performance measures in RECO’s Annual Report.


  • Service Standards

    RECO’s Service Standards Report outlines the levels of service the public, including registrants, can expect for most services under normal circumstances.


  • Complaints Against RECO

    RECO is committed to providing quality customer service related to its administration of the Real Estate and Business Brokers Act, 2002 and regulations.


  • Consumer Protection & Awareness

    Read how RECO measures its work in protecting and informing consumers.