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Home News RECO issues public advisory regarding Century 21 Royaltors Realty Inc. Brokerage

October 23, 2026

RECO issues public advisory regarding Century 21 Royaltors Realty Inc. Brokerage

The Real Estate Council of Ontario (RECO) has issued a Freeze Order on the bank accounts of Century 21 Royaltors Realty Inc. Brokerage, located at 18 & 19 – 170 Wilkinson Road, Brampton, Ontario, L6T 4Z5.

This regulatory action stems from the receipt of a complaint, which prompted an onsite inspection by RECO on October 22, 2026. During the inspection, RECO confirmed a shortfall of approximately $150,000 in the brokerage’s Real Estate Trust Account.

This action does not stem from a submission in response to RECO’s new annual financial filings program.

Freeze Order to immediately protect consumers

RECO issues Freeze Orders in circumstances where consumer deposits held in trust may be impacted. By issuing this Freeze Order, RECO has taken immediate steps to secure remaining account funds—utilizing its strongest regulatory tool to protect consumer deposits held in the brokerage’s real estate trust account.

RECO is actively engaged in this matter, and further regulatory actions may follow.

RECO recognizes that the Freeze Order may affect ongoing transactions, and is actively reaching out to affected consumers.

Resources for those affected

  • For buyers and sellers: Contact your agent or the broker of record at Century 21 Royaltors Realty Inc.
  • In the event you need to file a consumer deposit insurance claim, forms are available on the RECO website.
  • For agents: Agents with outstanding commissions should file a commission protection insurance claim. Forms are available on the RECO website.
  • For sellers with active listings: The brokerage is still open. Your agent can continue to market your property for sale/lease. There is no need to file any insurance claim at this time. 

Additional contact information

The following contacts are available to assist those with questions or concerns about the impact of this Freeze Order:

Home sellers and buyers with questions about a pending sale or purchase, or any commissions owed, please contact RECO:
Sania Cherian
Phone: (416) 207-4429
Toll Free: 1-800-245-6910, ext. 4429
Email: sania.cherian@reco.on.ca

Home buyers or sellers with questions about consumer deposits and insurance coverage, please contact RECO:
Insurance department
Phone: 416-207-4800
Toll Free: 1-800-245-6910
E-mail: insurance@reco.on.ca

Brokerages involved in trades with Century 21 Royaltors Realty Inc. Brokerage, please contact RECO:
Insurance department
Phone: 416-207-4800
Toll Free: 1-800-245-6910
E-mail: insurance@reco.on.ca

Employees or former employees of Century 21 Royaltors Realty Inc. Brokerage, with questions about commissions, please contact the claims adjuster for RECO’s insurance program:
ClaimsPro
Phone: 1-877-740-1913
Fax: 1-866-735-1033
E-mail: claims@reco-claims.ca

Note: The insurer requires one Notice of Claim Commission Protection form to be completed and submitted for each trade. Claim forms are located on RECO’s website.

Agents with questions about how to transfer their registration to a different brokerage, please contact RECO:
Sylvia Skepple
Phone: (416) 207-5136
Toll Free: 1-800-245-6910 ext. 5136
Email: sylvia.skepple@reco.on.ca