You will be notified that RECO has received your complaint.
RECO strives to deal with all complaints received in a timely and thorough manner. Because every complaint is unique, there is no fixed time period to address complaints. Some complaints require significant investigation while others may be processed more quickly. The steps taken to review and investigate your complaint will vary too, depending on the nature of the alleged misconduct, the information available to RECO, and the course of action taken.