RECO will take on increasingly important and leading roles in the advancement of the public interest and the integrity of the real estate profession Be proactive in supporting government and enhancing consumer protection Objectives for 2017–19 2017 Accomplishments Work with government to enhance consumer protection • Continue to work with the Ministry to ensure policy priorities are shared and mutually desirable goals are achieved • Provide recommendations to the Ministry to enhance consumer protection in real estate transactions • Work with the Ministry to modernize insurance requirements and improve consumer and registrant protection • Provide input related to legislation and regulation development for new Delegated Administrative Authorities (DAA) • Continue participation in the Ministry of Energy’s Home Energy Rating and Disclosure Stakeholder Working Group • Met regularly with Ministry of Government and Consumer Services staff to discuss initiatives underway at RECO and current and emerging issues • Participated in the Ministry of Energy’s Home Energy Rating and Disclosure Stakeholder Working Group • Provided advice to the Ministry of Government and Consumer Services related to enhancing consumer protection in real estate transactions, particularly with respect to an individual representing more than one party to a trade in real estate Continued collaboration with Ontario’s Administrative Authorities and Canadian real estate regulators • RECO legal team to participate in 2017 Legal CPD Conference with fellow administrative authorities • Continue to participate in the Administrative Authority Collaboration Council, as well as participate in functional sub-group meetings • RECO management to participate in regulatory conferences, including RERC and Council on Licensure, Enforcement and Regulation events • RECO legal team participated in 2017 Legal CPD Conference with fellow administrative authorities, where they shared information on current and emerging legal and regulatory issues • Continued to work closely with other Administrative Authorities to share information about key issues • Participated in the Collaboration Council and sub-groups for information technology and human resources • Actively worked with Canadian regulators organized as the Real Estate Regulators of Canada (RERC) to share information on leading practices, including models for addressing multiple representation and related issues Support government consumer protection initiatives • Continue to support CPO initiatives and co-branding • Continue to attend Ministry and Administrative Authority Communications Committee events • Produced Consumer Protection Ontario (CPO)–branded newsletters and brochures • Active member of Ministry and Administrative Authority Communications Committee How we will measure success Measuring success • Participate in stakeholder working group meetings, Collaboration Council meetings and Ministry and Administrative Authorities Communications Committee meetings • Participate in collaborative opportunities with other administrative authorities • Submitted recommendations for REBBA reforms to the Ministry • Submitted recommendations to the Ministry of Government and Consumer Services for REBBA reforms • Participated in stakeholder working group meetings, Collaboration Council meetings and Ministry and Administrative Authority Communications Committee meetings • Participated in collaborative opportunities with other administrative authorities • Disseminated CPO materials at consumer shows • Provided advice to the Ministry related to enhancing consumer protection 38/ RECO 2017 ANNUAL REPORT/REPORT ON OBJECTIVES