Watch RECO’s Webinar: We asked, we heard you, and we’re taking action.
November 25, 2015
We asked, we heard you, and we’re taking action
This year, RECO engaged registrants across Ontario to have an open conversation about how we can do things better. And now, we’re taking action.
Key changes include:
- Improved communication and transparency during the complaints process.
- Reviewing registrant advertising to help ensure compliance.
- A major initiative to increase consultation with industry leaders.
- Efforts to improve our customer service.
A special webinar presented by RECO CEO Kate Murray and Registrar Joseph Richer talks about how we reached out to registrants, what we heard, and how we’re taking action.
Our upcoming edition of the For the RECOrd newsletter will also go into detail about these important changes.