Registrant satisfaction survey 2021
June 1, 2022
Every two years, RECO conducts a registrant satisfaction survey to get input on a broad range of topics relating to the industry and RECO. This helps inform our work and priorities.
Key highlights of the 2021 survey:
- 76 per cent of registrants were very satisfied overall with RECO
- 77 per cent of registrants were very satisfied across all customer service areas
- 75 per cent of registrants said RECO does a reasonable job at communicating effectively