RECO’s MCE program is changing – thanks to your feedback

RECO’s MCE program is changing – thanks to your feedback

Update: Check out this report for an action plan on MCE enhancements

Last fall, RECO toured the province for a series of Town Hall meetings with leaders of real estate boards and brokerages in seven communities around Ontario. The discussions were lively, thoughtful and respectful, and attendees provided us with a lot of valuable feedback about RECO’s Mandatory Continuing Education (MCE) program.

What did we hear? Overall, there was strong support for making classroom instruction available for those who wish to learn that way, although we also heard from many people who appreciate eLearning. Nearly everyone agreed that any additional costs of in-person facilitated sessions should be paid by the students who choose that route.

We also heard that there are some registrants who have other people complete their MCE requirements for them, so we should introduce ways to better detect cheating.

In addition to gathering feedback at the Town Halls, we also collected it during a formal review of the MCE program. We hired an independent consultant to oversee the review, and as they work now to finalize their report, we are committing to making some key improvements. We will:

  • offer an in-person option for registrants who wish to learn that way;
  • implement new measures to prevent and detect cheating on MCE requirements; and,
  • make the program easier to access through tablets, iPads and – eventually – smartphones.

We look forward to sharing additional key findings and updates as a result of the MCE review with you soon.


  1. I am trying to know more MCE. Going to MCE section on My Reco Web, I see course like previous cycle and current cycle, which none of them I completed. I do not find any link to open for registering. I am panicked as I am completing my two years by 8th November, 2019.

    1. Please contact RECO for assistance at 416-207-4800. We would be glad to assist you in accessing your MCE courses.

  2. I would like to start my continuing education course butI have been trying to log in for over an hour, the system keeps telling me it has sent a reset to my email, but I’m not getting anything. What do I do?

    1. Hi Franca. A representative from RECO’s Client Services team will reach out to you directly.

  3. Good Morning!
    I am trying to complete my online MCE courses for my current cycle in advance (as I always do), but there is no link for me to click and pay for this.

    My cycle just started in March 2019 – 2021 and I would like to complete my mandatory courses next week. How can I do this?

    Kindly advise via email, thank you!

    1. Dear Gobind – we believe your issue has been resolved, but if you experience and further difficulties, please contact: 1-800-245-6910.

  4. I am hoping to see courses that are more current and would constitute a true learning experience. I just took The Media course but it seemed very dated, please consider updating the materials. I am hoping this is also included in your upcoming changes.

    1. Hi Mary – Thank you for taking the time to share your feedback. We are conducting a review of the MCE program with a view of enhancing it for registrants. We will share more details about the review in the near future.

  5. I am in favour of classroom Reco Update courses

    Any eta at this point on when that option may be offered?


    1. Hi Kevin – Thank you for taking the time to submit your feedback. There is currently a review process under way with the MCE program, and classroom delivery is one of the items being considered. We will provide more information to registrants as that process unfolds. Your feedback is helpful as we continue to work to improve the MCE program to meet the needs of all registrants.

    2. I am taking the on-line MCE Residential Update Course and for the last hour I have been stuck in Unit 8 at the end of “Determining Needs and Services”.
      I have logged out and on several times, have gone back to the beginning of the segment and the course does not advance beyond this section.
      Very frustrating, a waste of valuable time and surprising given the strict and uncompromising deadlines of RECO.

      1. Dear Ronald – we believe your issue has been resolved, but if you experience any further difficulties, please contact: 1-800-245-6910.

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